Shipping FAQs

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. Now delivering to over 200 countries.

LOST/MISSING PACKAGES

SoloLoopStrap is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge. 

Parcels can at times be also shipped separately upon availability to make sure the shortest shipping times for our customers is achieved. This means, if you purchased multiple items together, they can arrive separately, this is completely normal and is not a cause for concern. 

CUSTOMS

Packages delivered to our UK customers will have no added costs, with VAT and CUSTOMS included on the purchase price.

SHIPPING TIME

All orders are usually sent to our manufacturer for dispatch within 72 hours after the order is placed and payment is received. It is then verified, tailored, quality checked and packaged.

Upon dispatch shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United Kingdom, Europe

7-18 Business days

United States, Canada

5-8 Business days

Australia, New Zealand

10-18 Business days

Central & South America

10-16 Business days

Asia

14-20 Business days

Africa

15-20 Business days

 

*All shipping times exclude clearance/customs delays